Your opinions are important to us. To better serve you in the future, we’d like to know about your experience with us. Please be candid with your thoughts and thank you for working with us. We appreciate your business.
Name:
City:
Zip Code:
Which best describes the purpose of our visit? Installation Service Other
Please rank the following items:
1=Very Dissatisfied ► 10=Very Satisfied
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5
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9
10
1. Promptness of personnel
2. Overall appearance (technicians, vehicles, etc.)
3. Courteous and friendly
4. Understood my HVAC & Plumbing needs or concerns
5. Knowledgeable
6. Kept my home neat and clean
7. Explained work performed
8. Explained my systems operation & maintenance
9. Explained equipment and labor warranties
10. Completed work in a timely manner
11. Resolved my HVAC and Plumbing issues
12. Overall satisfaction
13. Are you interested in a Flow Tech maintenance agreement? Yes No
14. Would you use Flow Tech again in the future? Yes No
15. Would you recommend Flow Tech to a friend or colleague? Yes No
16. How did you hear about us?
Existing customer Referral Newspaper ad Phone book Postcard Internet search (Google, Bing, Etc. www.flowtechpandh.com Other
17. Please share any additional comments with us that you may have about your experience with Flow Tech.
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